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Terms and Conditions for Pen Sketch Prints
These Terms and Conditions ("Terms") govern your use of Pen Sketch Prints website (the "Service") operated by Roel Punzalan ("us", "we", or "our"). Please read these Terms carefully before using our Service.
1. Agreement to Terms
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.
2. Orders and Purchases
By placing an order or making a purchase through our Service, you agree to provide accurate and complete information about yourself, including your name, address, email address, and payment details. You also agree to maintain the security of your account and accept responsibility for all activities that occur under your account.
3. Product Descriptions and Availability
We strive to provide accurate descriptions and images of our art prints on the Service. However, we do not guarantee that the descriptions or images are accurate, complete, reliable, current, or error-free. We reserve the right to modify or discontinue any product at any time without prior notice. We also reserve the right to limit the quantities of any products or services that we offer.
4. Pricing
All prices for products and services are subject to change without notice. We reserve the right to modify or update prices, including correcting pricing errors that may inadvertently occur. The price displayed at the time of purchase is the final price, excluding any applicable taxes or shipping fees.
5. Shipping and Delivery
We aim to process and ship orders promptly, but we do not guarantee specific delivery times. Shipping times may vary depending on your location and other factors beyond our control. We are not responsible for any delays or damages that occur during shipping.
6. Returns and Refunds
We want you to be satisfied with your purchase. If you are not completely satisfied with your order, please contact us within 30 days of receiving your order to arrange for a return or exchange. For more information about returns and refunds, please refer to our Return Policy.
7. Intellectual Property
All content, including but not limited to images, designs, text, and logos, are the property of Roel Punzalan and protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Service without our prior written consent.
8. Limitation of Liability
In no event shall Roel Punzalan be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in any way connected with the use of the Service or the products or services purchased through the Service.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
10. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
11. Contact Us
If you have any questions about these Terms, please contact us at roelmanolo@pensketchprints.com.
Refund Policy
At Pen Sketch Prints, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a refund policy under the following terms:
1. Returns
2. Refunds
3. Exchanges
4. Damaged or Defective Items
5. Lost or Stolen Packages
6. Contact Us
If you have any questions about our refund policy or need assistance with a return or exchange, please contact us at roelmanolo@pensketchprints.com. We are here to help and ensure your shopping experience with us is enjoyable and hassle-free.